{"id":128985,"date":"2026-10-07T17:07:53","date_gmt":"2026-10-07T15:07:53","guid":{"rendered":"https:\/\/staging.diacosa.ch\/conditions-generales-de-vente\/"},"modified":"2026-10-07T17:13:03","modified_gmt":"2026-10-07T15:13:03","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.diacosa.ch\/fr\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"<style>.kb-row-layout-id4103_d5f14c-88 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id4103_d5f14c-88 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id4103_d5f14c-88 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1440px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id4103_d5f14c-88{border-bottom:1px solid var(--global-palette7, #EDF2F7);}.kb-row-layout-id4103_d5f14c-88 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id4103_d5f14c-88 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id4103_d5f14c-88{border-bottom:1px solid var(--global-palette7, #EDF2F7);}}@media all and (max-width: 767px){.kb-row-layout-id4103_d5f14c-88 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id4103_d5f14c-88{border-bottom:1px solid var(--global-palette7, #EDF2F7);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id4103_d5f14c-88 alignfull has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle kb-theme-content-width\">\n<style>.kadence-column4103_365883-20 > .kt-inside-inner-col{display:flex;}.kadence-column4103_365883-20 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4103_365883-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column4103_365883-20 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column4103_365883-20 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column4103_365883-20 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column4103_365883-20{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4103_365883-20{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4103_365883-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4103_365883-20 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4103_365883-20{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column4103_365883-20{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4103_365883-20{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4103_365883-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column4103_365883-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column4103_365883-20{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4103_365883-20{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column4103_365883-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column4103_365883-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4103_365883-20\"><div class=\"kt-inside-inner-col\"><h1 style=\"font-style:normal;font-weight:500\" class=\"has-link-color wp-elements-1 wp-block-post-title has-text-color has-theme-palette-6-color has-medium-font-size\">Conditions g\u00e9n\u00e9rales de vente<\/h1><\/div><\/div>\n\n\n<style>.kadence-column4103_2b0050-0c > .kt-inside-inner-col{display:flex;}.kadence-column4103_2b0050-0c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column4103_2b0050-0c > .kt-inside-inner-col{flex-direction:column;align-items:flex-end;}.kadence-column4103_2b0050-0c > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column4103_2b0050-0c > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column4103_2b0050-0c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column4103_2b0050-0c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column4103_2b0050-0c{position:relative;}@media all and (max-width: 1024px){.kadence-column4103_2b0050-0c > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-end;}}@media all and (max-width: 767px){.kadence-column4103_2b0050-0c > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-end;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column4103_2b0050-0c\"><div class=\"kt-inside-inner-col\"><nav style=\"font-size:10px;--separator: &quot;\/&quot;\" class=\"wp-block-breadcrumbs\" aria-label=\"Fil d\u2019Ariane\"><ol><li><a href=\"https:\/\/www.diacosa.ch\/fr\/\">Accueil<\/a><\/li><li><span aria-current=\"page\">Conditions g\u00e9n\u00e9rales de vente<\/span><\/li><\/ol><\/nav><\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id3512_98d5fa-a3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3512_98d5fa-a3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3512_98d5fa-a3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id3512_98d5fa-a3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3512_98d5fa-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id3512_98d5fa-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3512_98d5fa-a3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column3512_d6d01e-b7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3512_d6d01e-b7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column3512_d6d01e-b7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3512_d6d01e-b7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3512_d6d01e-b7{position:relative;}@media all and (max-width: 1024px){.kadence-column3512_d6d01e-b7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3512_d6d01e-b7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3512_d6d01e-b7\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3512_d05938-e0, .wp-block-kadence-advancedheading.kt-adv-heading3512_d05938-e0[data-kb-block=\"kb-adv-heading3512_d05938-e0\"]{font-style:normal;text-transform:uppercase;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d05938-e0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_d05938-e0[data-kb-block=\"kb-adv-heading3512_d05938-e0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d05938-e0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_d05938-e0[data-kb-block=\"kb-adv-heading3512_d05938-e0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading3512_d05938-e0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_d05938-e0\">Conditions g\u00e9n\u00e9rales de vente<\/h1>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-3512_fdbbc7-56 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-3512_fdbbc7-56 .kt-divider{border-top-width:1px;height:1px;border-top-color:var(--global-palette1, #3182CE);width:60px;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-3512_fdbbc7-56\"><div class=\"kt-block-spacer kt-block-spacer-halign-left\"><hr class=\"kt-divider\"\/><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id3512_27f5ad-68 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3512_27f5ad-68 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3512_27f5ad-68 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1440px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id3512_27f5ad-68 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3512_27f5ad-68 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id3512_27f5ad-68 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3512_27f5ad-68 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column3512_d7b76b-16 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3512_d7b76b-16 > .kt-inside-inner-col{flex-direction:column;}.kadence-column3512_d7b76b-16 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3512_d7b76b-16 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3512_d7b76b-16{position:relative;}@media all and (max-width: 1024px){.kadence-column3512_d7b76b-16 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3512_d7b76b-16 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3512_d7b76b-16\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3512_8bf9c5-126, .wp-block-kadence-advancedheading.kt-adv-heading3512_8bf9c5-126[data-kb-block=\"kb-adv-heading3512_8bf9c5-126\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_8bf9c5-126 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_8bf9c5-126[data-kb-block=\"kb-adv-heading3512_8bf9c5-126\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_8bf9c5-126 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_8bf9c5-126[data-kb-block=\"kb-adv-heading3512_8bf9c5-126\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_8bf9c5-126 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_8bf9c5-126\">Champ d\u2019application<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) s\u2019appliquent \u00e0 toutes les commandes pass\u00e9es par des clients dans la boutique en ligne de Diacosa AG. \u00c0 la conclusion du contrat, le client d\u00e9clare express\u00e9ment accepter les CGV comme faisant partie int\u00e9grante dudit contrat. Diacosa AG se r\u00e9serve le droit de modifier les CGV \u00e0 tout moment.&#13;\nToute condition du client divergeant des pr\u00e9sentes CGV n\u2019est applicable que si elle a \u00e9t\u00e9 accept\u00e9e par \u00e9crit par Diacosa AG.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_27fb8c-9a, .wp-block-kadence-advancedheading.kt-adv-heading3512_27fb8c-9a[data-kb-block=\"kb-adv-heading3512_27fb8c-9a\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_27fb8c-9a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_27fb8c-9a[data-kb-block=\"kb-adv-heading3512_27fb8c-9a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_27fb8c-9a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_27fb8c-9a[data-kb-block=\"kb-adv-heading3512_27fb8c-9a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_27fb8c-9a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_27fb8c-9a\">Commandes et produits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Diacosa AG peut modifier les produits propos\u00e9s dans la boutique en ligne \u00e0 tout moment.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_f92bcf-34, .wp-block-kadence-advancedheading.kt-adv-heading3512_f92bcf-34[data-kb-block=\"kb-adv-heading3512_f92bcf-34\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_f92bcf-34 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_f92bcf-34[data-kb-block=\"kb-adv-heading3512_f92bcf-34\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_f92bcf-34 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_f92bcf-34[data-kb-block=\"kb-adv-heading3512_f92bcf-34\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_f92bcf-34 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_f92bcf-34\">Offre et conclusion du contrat<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019offre est constitu\u00e9e des produits et des prix de la boutique en ligne. Cette offre est toutefois soumise \u00e0 la condition r\u00e9solutoire d\u2019une impossibilit\u00e9 de livraison ou d\u2019une indication de prix erron\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cliquant sur le bouton \u00ab Valider la commande \u00bb, le client passe commande ferme des produits list\u00e9s sur la page de commande. Une fois la commande pass\u00e9e, le client ne peut plus la modifier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diacosa AG accuse r\u00e9ception de la commande imm\u00e9diatement apr\u00e8s avoir re\u00e7u l\u2019e-mail de commande. La formation du contrat d\u2019achat n\u2019a lieu que lorsque Diacosa AG confirme l\u2019exp\u00e9dition de la marchandise par e-mail (confirmation de commande\/d\u2019exp\u00e9dition) ou au plus tard \u00e0 la livraison de la marchandise.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_d5e484-0c, .wp-block-kadence-advancedheading.kt-adv-heading3512_d5e484-0c[data-kb-block=\"kb-adv-heading3512_d5e484-0c\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d5e484-0c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_d5e484-0c[data-kb-block=\"kb-adv-heading3512_d5e484-0c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d5e484-0c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_d5e484-0c[data-kb-block=\"kb-adv-heading3512_d5e484-0c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_d5e484-0c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_d5e484-0c\">Prix<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les prix mentionn\u00e9s dans la boutique en ligne s\u2019entendent en francs suisses (CHF). Ils sont indiqu\u00e9s hors TVA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les remises fixes ne sont pas cumulables avec d\u2019autres remises.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_d99d3b-58, .wp-block-kadence-advancedheading.kt-adv-heading3512_d99d3b-58[data-kb-block=\"kb-adv-heading3512_d99d3b-58\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d99d3b-58 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_d99d3b-58[data-kb-block=\"kb-adv-heading3512_d99d3b-58\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d99d3b-58 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_d99d3b-58[data-kb-block=\"kb-adv-heading3512_d99d3b-58\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_d99d3b-58 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_d99d3b-58\">Conditions et d\u00e9lai de livraison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La livraison est r\u00e9serv\u00e9e aux adresses en Suisse et dans les pays limitrophes. Pour qu\u2019une commande puisse \u00eatre valid\u00e9e, le client doit indiquer au minimum son pr\u00e9nom, son nom, son adresse, son code postal, sa ville et son adresse e-mail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s r\u00e9ception du paiement, la marchandise est en g\u00e9n\u00e9ral remise dans les 1 \u00e0 2 jours ouvr\u00e9s \u00e0 DPD Suisse SA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Avec la remise de la marchandise \u00e0 DPD Suisse SA, la livraison est consid\u00e9r\u00e9e comme achev\u00e9e et les profits et les risques passent au client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La livraison peut exceptionnellement se retarder. Diacosa AG d\u00e9cline toute responsabilit\u00e9 en cas de retard de livraison involontaire, notamment en cas de force majeure. Tout retard de livraison involontaire n\u2019autorise pas le client \u00e0 r\u00e9silier le contrat ni \u00e0 pr\u00e9tendre \u00e0 des dommages et int\u00e9r\u00eats. Dans ce cas, les obligations de livraison et de r\u00e9ception sont suspendues \u00e0 hauteur et pour la dur\u00e9e du retard.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si le contrat d\u2019achat comprend plusieurs produits, le client est tenu de r\u00e9ceptionner les livraisons partielles. Si certains produits ne sont d\u00e9finitivement plus disponibles, le contrat devient caduc uniquement pour les produits non livrables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si la livraison de la marchandise \u00e9choue par faute du client au premier essai, Diacosa AG est en droit de rompre le contrat. Dans ce cas, la somme vers\u00e9e sera imm\u00e9diatement rembours\u00e9e (\u00e0 l\u2019exception des frais d\u2019exp\u00e9dition).<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_662c51-5b, .wp-block-kadence-advancedheading.kt-adv-heading3512_662c51-5b[data-kb-block=\"kb-adv-heading3512_662c51-5b\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_662c51-5b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_662c51-5b[data-kb-block=\"kb-adv-heading3512_662c51-5b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_662c51-5b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_662c51-5b[data-kb-block=\"kb-adv-heading3512_662c51-5b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_662c51-5b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_662c51-5b\">Garantie de qualit\u00e9 de Diacosa<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous garantissons la modicit\u00e9 des prix et la qualit\u00e9 constante de tous nos articles.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_3eb3c7-44, .wp-block-kadence-advancedheading.kt-adv-heading3512_3eb3c7-44[data-kb-block=\"kb-adv-heading3512_3eb3c7-44\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_3eb3c7-44 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_3eb3c7-44[data-kb-block=\"kb-adv-heading3512_3eb3c7-44\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_3eb3c7-44 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_3eb3c7-44[data-kb-block=\"kb-adv-heading3512_3eb3c7-44\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_3eb3c7-44 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_3eb3c7-44\">R\u00e9clamation\/reprise<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 la r\u00e9ception, le client est tenu de contr\u00f4ler l\u2019absence de vice et l\u2019int\u00e9gralit\u00e9 de la livraison.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute r\u00e9clamation doit \u00eatre adress\u00e9e sans d\u00e9lai par \u00e9crit \u00e0 Diacosa AG, dans les 5 jours au plus tard suivant la r\u00e9ception pour les d\u00e9fauts visibles et sit\u00f4t apr\u00e8s leur d\u00e9couverte pour les vices cach\u00e9s, mais au plus tard apr\u00e8s 14 jours. Dans le cas contraire, le client consid\u00e8re la livraison conforme au contrat et reconna\u00eet l\u2019avoir re\u00e7ue en parfait \u00e9tat. Les produits exempts de d\u00e9faut et livr\u00e9s int\u00e9gralement ne peuvent pas \u00eatre repris pour des raisons d\u2019hygi\u00e8ne.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits d\u00e9fectueux peuvent \u00eatre retourn\u00e9s \u00e0 Diacosa AG dans les d\u00e9lais impartis pour les r\u00e9clamations. Si un produit s\u2019av\u00e8re d\u00e9fectueux, Diacosa AG fournira si possible un produit de remplacement ou bien le client recevra un avoir correspondant au montant.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_a7fbee-92, .wp-block-kadence-advancedheading.kt-adv-heading3512_a7fbee-92[data-kb-block=\"kb-adv-heading3512_a7fbee-92\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_a7fbee-92 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_a7fbee-92[data-kb-block=\"kb-adv-heading3512_a7fbee-92\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_a7fbee-92 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_a7fbee-92[data-kb-block=\"kb-adv-heading3512_a7fbee-92\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_a7fbee-92 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_a7fbee-92\">Responsabilit\u00e9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 l\u2019exception des fautes intentionnelles et des n\u00e9gligences graves, toute responsabilit\u00e9 est exclue dans la mesure autoris\u00e9e par la loi<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_7f81a9-34, .wp-block-kadence-advancedheading.kt-adv-heading3512_7f81a9-34[data-kb-block=\"kb-adv-heading3512_7f81a9-34\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_7f81a9-34 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_7f81a9-34[data-kb-block=\"kb-adv-heading3512_7f81a9-34\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_7f81a9-34 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_7f81a9-34[data-kb-block=\"kb-adv-heading3512_7f81a9-34\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_7f81a9-34 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_7f81a9-34\">Communication \u00e9crite et messages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le client se d\u00e9clare d\u2019accord pour que la communication avec Diacosa AG se fasse par voie \u00e9lectronique, dans la mesure autoris\u00e9e par la loi.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column3512_18de97-b3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3512_18de97-b3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column3512_18de97-b3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3512_18de97-b3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3512_18de97-b3{position:relative;}@media all and (max-width: 1024px){.kadence-column3512_18de97-b3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3512_18de97-b3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3512_18de97-b3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3512_b15daa-06, .wp-block-kadence-advancedheading.kt-adv-heading3512_b15daa-06[data-kb-block=\"kb-adv-heading3512_b15daa-06\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_b15daa-06 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_b15daa-06[data-kb-block=\"kb-adv-heading3512_b15daa-06\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_b15daa-06 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_b15daa-06[data-kb-block=\"kb-adv-heading3512_b15daa-06\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_b15daa-06 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_b15daa-06\">Protection des donn\u00e9es<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Toutes les donn\u00e9es sont trait\u00e9es de mani\u00e8re confidentielle et ne sont pas transmises \u00e0 autrui. Diacosa AG est assujettie \u00e0 la r\u00e9glementation de la protection suisse des donn\u00e9es. Le client d\u00e9clare accepter que ses donn\u00e9es personnelles soient relev\u00e9es, enregistr\u00e9es et trait\u00e9es dans la mesure des n\u00e9cessit\u00e9s commerciales ou l\u00e9gales. Veuillez consulter toutes nos r\u00e8gles de protection des donn\u00e9es.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_c2d40f-c7, .wp-block-kadence-advancedheading.kt-adv-heading3512_c2d40f-c7[data-kb-block=\"kb-adv-heading3512_c2d40f-c7\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_c2d40f-c7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_c2d40f-c7[data-kb-block=\"kb-adv-heading3512_c2d40f-c7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_c2d40f-c7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_c2d40f-c7[data-kb-block=\"kb-adv-heading3512_c2d40f-c7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_c2d40f-c7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_c2d40f-c7\">For et droit applicable<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Toutes les relations juridiques entre Diacosa AG et ses clients sont r\u00e9gies par le droit mat\u00e9riel suisse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le for exclusif est Burgdorf. Le tribunal comp\u00e9tent pour les plaintes \u00e9mises par les consommateurs est Burgdorf ou leur domicile.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_4dcd7f-68, .wp-block-kadence-advancedheading.kt-adv-heading3512_4dcd7f-68[data-kb-block=\"kb-adv-heading3512_4dcd7f-68\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_4dcd7f-68 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_4dcd7f-68[data-kb-block=\"kb-adv-heading3512_4dcd7f-68\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_4dcd7f-68 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_4dcd7f-68[data-kb-block=\"kb-adv-heading3512_4dcd7f-68\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_4dcd7f-68 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_4dcd7f-68\">Dispositions finales<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si une ou plusieurs dispositions des pr\u00e9sentes CGV s\u2019av\u00e8rent nulles ou inex\u00e9cutables, la validit\u00e9 des dispositions restantes des pr\u00e9sentes CGV ne s\u2019en trouve pas affect\u00e9e. Les dispositions l\u00e9gales pertinentes interviennent alors en place de la clause invalid\u00e9e.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_1ebc9e-33, .wp-block-kadence-advancedheading.kt-adv-heading3512_1ebc9e-33[data-kb-block=\"kb-adv-heading3512_1ebc9e-33\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_1ebc9e-33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_1ebc9e-33[data-kb-block=\"kb-adv-heading3512_1ebc9e-33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_1ebc9e-33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_1ebc9e-33[data-kb-block=\"kb-adv-heading3512_1ebc9e-33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_1ebc9e-33 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_1ebc9e-33\">Adresse<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Adressez votre correspondance, vos retours \u00e9ventuels ou vos suggestions \u00e0:<br\/>Diacosa AG<br\/>Service client\u00e8le<br\/>Friedeggstrasse 4<br\/>CH-3400 Burgdorf<br\/>Suisse<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_877bbb-da, .wp-block-kadence-advancedheading.kt-adv-heading3512_877bbb-da[data-kb-block=\"kb-adv-heading3512_877bbb-da\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_877bbb-da mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_877bbb-da[data-kb-block=\"kb-adv-heading3512_877bbb-da\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_877bbb-da img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_877bbb-da[data-kb-block=\"kb-adv-heading3512_877bbb-da\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_877bbb-da wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_877bbb-da\">Conditionnement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Juste ce qu\u2019il faut d\u2019emballage, rien de moins, rien de plus. Telle est notre devise. Le conditionnement joue un r\u00f4le capital dans la protection de nos produits. Nous estimons que les emballages \u00e9cologiques doivent pouvoir \u00eatre recycl\u00e9s sans probl\u00e8me et servir \u00e0 produire de nouveaux mat\u00e9riaux. Nos emballages en PET sont aujourd\u2019hui int\u00e9gr\u00e9s \u00e0 des programmes de recyclage dans toute l\u2019Europe. Ils sont facilement dissociables et r\u00e9utilisables. Naturellement, c\u2019est au final \u00e0 l\u2019utilisateur qu\u2019il incombe de faire recycler les emballages \u00e9cologiques. Chez Diacosa, nous essayons de composer le poids et les mat\u00e9riaux de nos emballages durables en tenant compte de ces aspects. Chez nous, tous les d\u00e9chets font l\u2019objet d\u2019une collecte s\u00e9lective et d\u2019un recyclage pertinent. Le volume des emballages est en rapport id\u00e9al avec leur contenu. En diminuant l\u2019\u00e9paisseur de nos emballages en PET, nous r\u00e9duisons la quantit\u00e9 de mat\u00e9riau utilis\u00e9.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_3dc476-b1, .wp-block-kadence-advancedheading.kt-adv-heading3512_3dc476-b1[data-kb-block=\"kb-adv-heading3512_3dc476-b1\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_3dc476-b1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_3dc476-b1[data-kb-block=\"kb-adv-heading3512_3dc476-b1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_3dc476-b1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_3dc476-b1[data-kb-block=\"kb-adv-heading3512_3dc476-b1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_3dc476-b1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_3dc476-b1\">Modes de livraison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits command\u00e9s sont contr\u00f4l\u00e9s et bien emball\u00e9s par le service d\u2019exp\u00e9dition. Dans la mesure du possible, nous livrons en une seule fois. Vous serez inform\u00e9 si l\u2019envoi doit \u00eatre effectu\u00e9 en plusieurs colis s\u00e9par\u00e9s du fait du nombre ou du volume des produits command\u00e9s, car dans ce cas, la distribution des diff\u00e9rents colis n\u2019aura pas forc\u00e9ment lieu le m\u00eame jour. Si vous n\u2019\u00eates pas chez vous au moment de la livraison, le colis sera d\u00e9pos\u00e9 et document\u00e9 \u00e0 l\u2019aide d\u2019une photo. Les entreprises recevront une notification et le colis sera de nouveau livr\u00e9 le jour suivant. Les produits restent notre propri\u00e9t\u00e9 jusqu\u2019\u00e0 leur paiement int\u00e9gral. Notre responsabilit\u00e9 est limit\u00e9e \u00e0 la valeur de la marchandise. Nous d\u00e9clinons toute responsabilit\u00e9 en cas de manipulation incorrecte de la marchandise. En cas de livraison d\u00e9fectueuse, nous avons le droit de r\u00e9parer ou de compl\u00e9ter la livraison avant toute r\u00e9vocation ou r\u00e9duction.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_7d3bae-41, .wp-block-kadence-advancedheading.kt-adv-heading3512_7d3bae-41[data-kb-block=\"kb-adv-heading3512_7d3bae-41\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_7d3bae-41 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_7d3bae-41[data-kb-block=\"kb-adv-heading3512_7d3bae-41\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_7d3bae-41 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_7d3bae-41[data-kb-block=\"kb-adv-heading3512_7d3bae-41\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_7d3bae-41 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_7d3bae-41\">Risque li\u00e9 au transport<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le risque de transport est \u00e0 notre charge. En cas de d\u00e9t\u00e9riorations durant le transport, nous remplacerons int\u00e9gralement la marchandise. Veuillez demander \u00e0 la DPD la confirmation de tout dommage survenu durant le transport.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_f0727b-82, .wp-block-kadence-advancedheading.kt-adv-heading3512_f0727b-82[data-kb-block=\"kb-adv-heading3512_f0727b-82\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_f0727b-82 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_f0727b-82[data-kb-block=\"kb-adv-heading3512_f0727b-82\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_f0727b-82 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_f0727b-82[data-kb-block=\"kb-adv-heading3512_f0727b-82\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_f0727b-82 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_f0727b-82\">D\u00e9lai de livraison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La commande est exp\u00e9di\u00e9e de notre terminal en g\u00e9n\u00e9ral dans les 5 jours suivant la r\u00e9ception de la commande\/du paiement. Suite aux publipostages, le traitement des commandes peut exceptionnellement durer plus longtemps.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_d69616-16, .wp-block-kadence-advancedheading.kt-adv-heading3512_d69616-16[data-kb-block=\"kb-adv-heading3512_d69616-16\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d69616-16 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_d69616-16[data-kb-block=\"kb-adv-heading3512_d69616-16\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_d69616-16 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_d69616-16[data-kb-block=\"kb-adv-heading3512_d69616-16\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_d69616-16 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_d69616-16\">Paiement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous acceptons les paiements par carte de cr\u00e9dit et PayPal. Les entreprises peuvent commander sur facture.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_ad8139-24, .wp-block-kadence-advancedheading.kt-adv-heading3512_ad8139-24[data-kb-block=\"kb-adv-heading3512_ad8139-24\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_ad8139-24 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_ad8139-24[data-kb-block=\"kb-adv-heading3512_ad8139-24\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_ad8139-24 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_ad8139-24[data-kb-block=\"kb-adv-heading3512_ad8139-24\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_ad8139-24 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_ad8139-24\">TVA \u2013 Tarifs \u2013 Frais d\u2019envoi \u2013 Montant minimal : 30.- CHF.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Des frais de port et de conditionnement de 15.- CHF sont factur\u00e9s pour toute commande d\u2019un montant inf\u00e9rieur \u00e0 200.- CHF. Un suppl\u00e9ment de 10.- CHF est factur\u00e9 pour toute commande d\u2019un montant inf\u00e9rieur \u00e0 30.- CHF. Le montant de la facture et le prix catalogue pour les clients finaux s\u2019entendent nets, hors TVA.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3512_075b95-1e, .wp-block-kadence-advancedheading.kt-adv-heading3512_075b95-1e[data-kb-block=\"kb-adv-heading3512_075b95-1e\"]{font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3512_075b95-1e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3512_075b95-1e[data-kb-block=\"kb-adv-heading3512_075b95-1e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3512_075b95-1e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3512_075b95-1e[data-kb-block=\"kb-adv-heading3512_075b95-1e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading3512_075b95-1e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3512_075b95-1e\">Retours<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous accordons une garantie sur la qualit\u00e9 et la modicit\u00e9 des prix. Vous avez le droit d\u2019\u00e9changer et de retourner la marchandise et droit \u00e0 une livraison de remplacement ou au remboursement du prix d\u2019achat durant deux semaines. La marchandise retourn\u00e9e doit \u00eatre dans son \u00e9tat d\u2019origine. Apr\u00e8s ouverture de l\u2019emballage d\u2019origine, les produits sont exclus du droit de r\u00e9siliation.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de vente Champ d\u2019application Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente (CGV) s\u2019appliquent \u00e0 toutes les commandes pass\u00e9es par des clients dans la boutique en ligne de Diacosa AG. \u00c0 la conclusion du contrat, le client d\u00e9clare express\u00e9ment accepter les CGV comme faisant partie int\u00e9grante dudit contrat. Diacosa AG se r\u00e9serve le droit de&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-128985","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales de vente - Diacosa Burgdorf<\/title>\n<meta name=\"description\" content=\"Conditions g\u00e9n\u00e9rales de vente - 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